SHIPPING & DELIVERIES

SHIPPING WITHIN INDIA

Shipping inside India is free of cost. We use reliable courier companies like DTDC / FedEx / Delhivery / Bluedart to ship the products which are completely insured. In case you are not available during delivery, you could call them back and arrange for redelivery or you can pick it up from their location.

We shall not be responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

Shipping: 8-15 business days from the day of placing the order.

 

INTERNATIONAL SHIPPING

All products are shipped via reputed international courier company DHL, which is completely insured and reliable. Our Shipping Rates are subsidized and are much lower than what the shipping companies usually charge for international shipments. We always strive to offer our shoppers the lowest shipping charges possible.

Please note that shipping companies determine shipping charges based on the package weight. The courier company would leave a note for you to call them and arrange for redelivery or you can pick it up from their location. We shall not be responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

Please note, that if there are any customs duties applicable for the ordered items, they would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer's payment made to us.

Shipping: 20-25 business days from the day of placing the order.

 

DELAYED DELIVERY

If for some reason, your product has not been delivered to you within the estimated timeframe specified on the Website, please confirm with your co-workers / family members if they have received the same on your behalf. If your product has not been received by you / your family members / co-workers then please get in touch with us at enquiretweedandtwine@gmail.com